Customer Feedback & Testimonials

As a Trading Standards Approved Trader, we strive to continually exceed expectations. We pride ourselves on our level of customer service. As such, comments for customers are highly valued.

Please e-mail your comments and/or questions to: feedback@chessvalley.co.uk

Below are some of the comments received from customers to date.

Name: Michael Street Location: Moscow, Russia (exported) Car Purchased: Jaguar XJ8

"I would like to say once more how extremely happy I am with the car I bought from you - we drove for 4 days through 7 countries in what can only be described as appalling weather conditions through Sweden, Finland and Russia - through all this, the car made not even a peep of a complaint. If Top Gear or Jaguar wanted to do a real road test this would have been it and despite her age she sailed through. I am very grateful for your hospitality and assistance upon arrival from Heathrow"

Name: Leigh Williams. Partner BLG (London) Location: Amersham, Bucks Car Purchased: BMW X5 4.8is (specifically sourced)

"The car is amazing. Really amazing. Thank you so much for finding it."

Name: Kevin & Susan Kiely Location: Wales Car Purchased: Mercedes CLS later part exchanged for a Merecedes ML350 Sport

"It's so nice to find a car dealer who cares for their customers before and after the sale, many thanks indeed."

Name: Aurelie Grospiron Location: France (exported) Car Purchased: Jeep Commander

"The car is great - so many of our freinds have asked where we got the car from and we have sent them all to your website - thanks again"

Name: David Evan. Managing Director - Tooltec Ltd Location: High Wycombe Car Purchased: Mercedes Benz S320CDI

"May I say a big thank you...never had such an outstanding service when buying a car"

Name: Alex Sewell. Managing Director - Parkheath Location: Rickmansworth Car Purchased: SMART Fourtwo Passion.

"the car seems great....great service, I look forward to doing business again in the future"

Name: Sandra Riebiro Location: Essex Car Purchased: Vauxhall Corsa Auto 3 door

"Delighted and very impressed with the service and professionalism of all at Chess Valley. Will highly recommend, great value car"

Name: Dr Oliver Cramer Location: East Cowes Car Purchased: Mercedes Benz CLS 500.Black+Red leather

"Outstanding friendliness, no pressure, nice presentation, good advice. Very good customer service and value for money"

Name: Emily Phillips Location: Weybridge Car Purchased: BMW 530i Touring (part exchange Audi TT)

"All in all a very positive experience. A very professional outfit who made the whole process of buying and selling a car very straightforward. Very good communication throughout the process. Would recommend and use again. Very good customer service, very good quality of goods and value for money"

Name: Paul Sheppard Location: Bristol Car Purchased: BMW 730D Sport (part exchange Lexus 400 hybrid)

"Exceptional service, great value, have already recommended to 4 of my closest friends. Very good quality of goods, very high level of customer service and very good value for money."

Name: Tony Cheeseman Location: Streatley, Luton Car Purchased: Mercedes Benz S320 CDI + Mercedes Benz SL 350

"Very good service, courteous and efficient. Not the average car dealer, no hesitation in recommending to friends and family"

Name: Ray Stiff Location: High Wycombe Car Purchased: Mercedes Benz E320 CDI Sport

"What a great company to do business with. Made everything so easy and simple. Will recommend and buy my next car from them"

Name: Keith Bott Location: Ickenham Car Purchased: Mercedes Benz E320 CDI Avantgarde

"Over and above normal service. Very helpful and very nice people too"

Name: Caron Dowell Location: Birmingham Car Purchased: VW Polo S55

"Very friendly and honest"

Name: Rachel O'Connell Location: London Car Purchased: Mini Cooper S

"Thank you for sending the spare key on, great service and I'm still enjoying my car no end!"

Name: Paul Stanford Location: Berkhamstead Car Purchased: Subaru - specifically sourced

"Thanks for sorting my car out, it's a great car, exactly what I wanted"

Name: Nicola Gosden Location: West Country Car Purchased: Jeep Grand Cherokee (delivery miles)

"I am absolutely delighted with my JGC and have been cruising around the West Country all weekend. I even went to "introduce it" to some mud and off-road terrain at the Royal Bath and West Show - what a car!!"

Name: Anthony Eastlake Location: Isle of Man Car Purchased: Jeep Grand Cherokee (delivery miles)

"Many thanks for the service given on the purchase of my Jeep, not only a superb value vehicle but so easy to buy and collect even when over 200 miles away. Look forward to purchasing from Chess Valley again"

Name: Autocars UK Location: Woodthorpe Car Purchased: Mercedes Benz B180

"My client is over the moon with the car - thanks very much indeed"

Name: Steve Yarnell Location: Reading Car Purchased: BMW M5

"Thank you for a smooth transaction and follow up. Great service!!"

Name: Daniel Booth Location: Manchester Car Purchased: Aston Martin AMV8

"The car is even more of a joy to drive each day. Thank you for eveything, you have really helped me achieve one of my major goals in life"

Featured Vehicles

2003 Audi TT Quattro 180 [6] Convertible - LEATHER - £6,750

2008 Mini Cooper S Clubman - FULL LEATHER - £10,500 inc-vat

2011 Mercedes E250 CDI BlueEFFICIENCY Avantgarde T - £26,600 inc-vat

All vehicles HPI checked - 7 days FREE comprehensive insurance with all our vehicles

Customer Feedback & Testimonials

Name: Leigh Williams. Partner BLG (London) Location: Amersham, Bucks Car Purchased: BMW X5 4.8is (specifically sourced)"The car is amazing. Really amazing. Thank you so much for finding it."

Name: Kevin & Susan Kiely Location: Wales Car Purchased: Mercedes CLS later part exchanged for a Merecedes ML350 Sport "It's so nice to find a car dealer who cares for their customers before and after the sale, many thanks indeed."

Name: Aurelie Grospiron Location: France (exported) Car Purchased: Jeep Commander"The car is great - so many of our freinds have asked where we got the car from and we have sent them all to your website - thanks again"

Name: David Evan. Managing Director - Tooltec Ltd Location: High Wycombe Car Purchased: Mercedes Benz S320CDI"May I say a big thank you...never had such an outstanding service when buying a car"

Name: Alex Sewell. Managing Director - Parkheath Location: Rickmansworth Car Purchased: SMART Fourtwo Passion."the car seems great....great service, I look forward to doing business again in the future"

Name: Sandra Riebiro Location: Essex Car Purchased: Vauxhall Corsa Auto 3 door"Delighted and very impressed with the service and professionalism of all at Chess Valley. Will highly recommend, great value car"

Name: Dr Oliver Cramer Location: East Cowes Car Purchased: Mercedes Benz CLS 500.Black+Red leather"Outstanding friendliness, no pressure, nice presentation, good advice. Very good customer service and value for money"

Name: Paul Sheppard Location: Bristol Car Purchased: BMW 730D Sport (part exchange Lexus 400 hybrid)"Exceptional service, great value, have already recommended to 4 of my closest friends. Very good quality of goods, very high level of customer service and very good value for money."

Name: Tony Cheeseman Location: Streatley, Luton Car Purchased: Mercedes Benz S320 CDI + Mercedes Benz SL 350"Very good service, courteous and efficient. Not the average car dealer, no hesitation in recommending to friends and family"

Name: Ray Stiff Location: High Wycombe Car Purchased: Mercedes Benz E320 CDI Sport"What a great company to do business with. Made everything so easy and simple. Will recommend and buy my next car from them"

Name: Keith Bott Location: Ickenham Car Purchased: Mercedes Benz E320 CDI Avantgarde"Over and above normal service. Very helpful and very nice people too"

Name: Caron Dowell Location: Birmingham Car Purchased: VW Polo S55"Very friendly and honest"

Name: Rachel O'Connell Location: London Car Purchased: Mini Cooper S"Thank you for sending the spare key on, great service and I'm still enjoying my car no end!"

Name: Paul Stanford Location: Berkhamstead Car Purchased: Subaru - specifically sourced"Thanks for sorting my car out, it's a great car, exactly what I wanted"

Name: Autocars UK Location: Woodthorpe Car Purchased: Mercedes Benz B180"My client is over the moon with the car - thanks very much indeed"

Name: Steve Yarnell Location: Reading Car Purchased: BMW M5"Thank you for a smooth transaction and follow up. Great service!!"

Name: Daniel Booth Location: Manchester Car Purchased: Aston Martin AMV8"The car is even more of a joy to drive each day. Thank you for eveything, you have really helped me achieve one of my major goals in life"